A marketing strategy is often misunderstood, and for small business owners, it can seem like another buzzword or something that’s “for bigger companies.” But in reality, a solid marketing strategy is a crucial part of your overall business strategy, and it’s not something to be overlooked.
This blog post will break down exactly what a marketing strategy is, why it’s essential for your business. I will also explore why your marketing strategy should focus on your clients and not your products or services.
Definition of Marketing
A marketing strategy is a comprehensive plan that outlines how to connect with ideal clients, engage them, and turn them into loyal customers. According to the Chartered Institute of Marketing (CIM), marketing strategy is:
“The management process responsible for identifying, anticipating, and satisfying customer requirements profitably.”
In short, it’s your roadmap to success—a guide for how a business will compete, grow, and thrive by reaching the right audience with the right message at the right time. It’s as important as your business strategy.
Why a Marketing Strategy Is an Essential Part of Your Business Strategy
A marketing strategy isn’t just a subset of a business plan; it’s part of the bigger picture. If the business strategy defines the “why” and “what” of a business, then the marketing strategy is the “how.” It bridges the gap between where the business wants to go and how to make it happen.
Here’s why it’s essential:
- Drives Growth: A clear marketing strategy leads to better decision-making. When you know who the clients are, what they want, and where they spend their time, it’s possible to make more informed decisions that lead to more customers and, ultimately, increased revenue.
- Creates Consistency: Without a clear marketing strategy, efforts can become fragmented or reactive, leaving a business chasing every new trend or tactic. A marketing strategy is about long-term term results – ensure that messaging is consistent and aligned with the brand’s vision.
- Provides Focus: With a strategy in place, there’s clarity about how your marketing aligns with the business goals and focus on the right marketing activities. This helps a business stay focused on what matters most for growth.
Common Mistakes Small Business Owners Make With Marketing Strategy
Many small business owners make mistakes when crafting their marketing strategies, often because they skip the foundational steps or misinterpret what a marketing strategy should accomplish. Here are a few common pitfalls:
- Chasing Trends Instead of Clients: A big mistake is jumping on every marketing trend without understanding whether it fits the business or clients. There is a lot of noise out there, with experts shouting about what social media platforms to use, new tools, or marketing gimmicks. These will only work if it’s right for your clients or customers. Focus on what works for them, not just what’s trending.
- Not Defining Ideal Clients: A marketing strategy is about understanding who the clients are – not just throwing spaghetti at the wall and hoping something sticks. Not defining clear target audiences leads to wasted effort and money on marketing that doesn’t resonate.
- Treating Marketing as a One-Off Task: Marketing isn’t a project that’s done once a quarter or just for a launch. It’s an ongoing process. Small business owners sometimes think they’ve done enough after running one campaign or creating a new website, but marketing efforts should be part of a long-term strategy.
- Marketing is Different to Sales: Many small businesses mistakenly equate marketing with sales. These are two different things – they need to work together but need to be approached separately.
- Lack of Consistent Content or Communication: Without regular content or communication, an audience may forget about the business. Consistency is key to staying top of mind.
Why Your Marketing Strategy Should Focus on Clients
The key to a successful marketing strategy is not about you – it’s about your clients. Marketing should always be centered around solving their problems, fulfilling their needs, and making their lives better. Here’s why focusing on clients is so critical:
- Customer-Centric Messaging: When marketing strategy focuses on clients, messaging can be crafted in a way that resonates. It’s not just about talking about your product or service – it’s about showing how it fits into the client’s world, addresses their pain points, and improves their situation.
- Building Trust and Relationships: Marketing is about building long-term relationships, and that starts with putting the needs of clients first. When clients feel heard, understood, and valued, they are more likely to become loyal customers and advocates for the brand.
- Creating a Tailored Approach: By focusing on clients, it’s possible to identify the right channels, language, and content that work best for them, making efforts more effective and efficient.
Conclusion
A marketing strategy isn’t a one-size-fits-all approach. It’s a customised plan that drives growth, builds lasting client relationships, and supports a business strategy. Small business owners who take the time to craft and implement a thoughtful, client-focused marketing strategy set themselves up for long-term success and sustainable growth.
If it’s time to take control of marketing and finally create a strategy that works for the business, now is the time to get started. Don’t let marketing be an afterthought—make it a key driver in overall business success.
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